Business Analyst & Digital Consultant

Martin Dutnell

Helping teams deliver clarity, structure and value in complex digital projects – across Europe and South Asia.

Fractional • On Demand • Full Time

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WHO I AM

Martin Dutnell, Business Analyst

In today’s fast-paced world, aligning technology with business goals while managing large-scale change is a major challenge. Hiring managers need someone who can bridge the gap between stakeholders, technical teams, and business needs – and that’s where I come in.

With over 20 years as a Business Analyst, I turn complex business requirements into actionable, practical solutions. I’m adept at facilitating smooth project execution, refining processes, and managing the full business analysis project lifecycle. My expertise spans both Agile and Waterfall methodologies, allowing me to adapt seamlessly to any project environment.

My particular skills are:
Analytical Thinking and Problem-Solving to ensure that the root causes of business problems are identified and resolved effectively
Requirements Elicitation and Documentation to the extent necessary to meet the needs of end users and the development team.

I excel in tools like Jira, Azure, and LucidChart, ensuring clear and transparent communication across teams – whether remote or in-person.

You can also find me on LinkedIn at linkedin.com/martindutnell
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SERVICES OFFERED

Fractional

Get the benefits of a seasoned Business Analyst—without the full-time cost.

Fractional Business Analysis

On Demand

Expert business analysis support on demand with a same-day response guarantee.

On Demand Services

Bridge Services

A bridge between development teams in the Indian Sub-continent and Europe.

Bridge Services

Recent Projects

Pharmaceutical Industry

As a Business Analyst for a global pharmaceutical company, I led the requirements definition for high-level standards related to Internet Access and Data Categories, managing a cross-functional team of subject matter experts. I also served as Product Owner, overseeing the migration of a Standards Catalogue to a new platform, a project completed two months ahead of schedule.

Digital Health

At Biogen Digital Health, I optimised business processes related to SaMD device handling, shipping, and returns. My work resulted in secure, compliant disposal of returned devices, streamlining a process that had previously been inefficient and unsecured.

Online Gaming

At The Workshop, I defined optimised service and incident management processes for a global helpdesk. This work led to the unification of three geographically dispersed helpdesks (Malaga, Taipei, Auckland) into a single, cohesive unit, significantly improving service delivery consistency.

International Criminal Court

Conducting a gap analysis, I provided critical early-stage recommendations for a document management system upgrade, delivering a Minimum Viable Product definition in just six weeks.

Outcomes Achieved on Recent Projects

Completed migration projects early and within budget

Significantly reduced inefficiencies and improved service delivery

Enabled better decision-making for senior stakeholders

Contact

Contact me today to discuss your business analysis needs.

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